Privacy policy

Introduction

Liverary is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use and protect it, and the choices available to you when you use our virtual study platform.

Information we collect

We collect information needed to register your account, provide our services and support you. This may include your full name, email address, phone number, exam category, and any city or state, date of birth, gender or Telegram details you choose to provide. Payment is processed through a payment provider. We do not ask you to provide medical records or other sensitive information to use the platform.

How we use your information

We use your information to:

• provide access to our virtual study spaces and related services;
• send service updates, reminders and important announcements;
• add you to exam specific WhatsApp and Telegram groups;
• provide customer support and respond to your questions;
• improve our services using feedback and platform activity; and
• meet our obligations under our Terms & Conditions.

We do not sell or rent your personal information or share it with third parties for marketing purposes.

Data protection and security

We use industry standard security measures designed to protect your information from unauthorized access, alteration or disclosure. These include secure payment processing through trusted payment providers, encrypted data transmission, monitored WhatsApp and Telegram groups, and limiting access to personal information to authorized personnel.

Information you choose to share in WhatsApp or Telegram groups may be visible to other group members. Please avoid posting sensitive personal information in community spaces.

Communications

By registering with Liverary, you agree to receive service related communications through WhatsApp messages and group invitations, Telegram messages and group notifications, email updates and newsletters, and SMS notifications for important updates. You may leave WhatsApp or Telegram groups at any time or opt out of marketing communications by contacting us.

Data retention

We keep personal information while your account is active or as needed to provide our services. If your access ends or you request deletion, we will delete or anonymize your information within a reasonable period, unless we need to retain it to meet a legal obligation or resolve a dispute.

Your choices and requests

Subject to applicable law, you may ask us to:

• provide access to personal information we hold about you;
• correct information that is inaccurate or incomplete;
• delete your information where we are not required to retain it;
• stop sending non essential communications; or
• record the withdrawal of your consent where processing is based on consent.

You can leave community groups at any time. To make a privacy request, contact us using the details below.

Third party services

We use third party services to provide Liverary, including payment gateways such as Razorpay and PhonePe, Google Meet, WhatsApp and Telegram. These services have their own privacy policies. Please review those policies to understand their practices. Liverary is not responsible for the privacy practices of third party services.

Cookies and similar technologies

Our website may use cookies or similar technologies to support site features, understand traffic and remember preferences. You can manage cookies through your browser settings.

Children's privacy

If you are under the age of majority where you live, please get consent from a parent or guardian before registering. Parents and guardians should help young people understand this policy and our Terms & Conditions.

Changes to this policy

We may update this policy to reflect changes to our services or legal requirements. We will post the updated version here and revise the date above. Where appropriate, we will also notify users of significant changes.